Does quality or price matter more when purchasing a product?

Does quality or price matter more when purchasing a product?

Many people to this day still think that we value price and quality equally when buying items; however, that could not be further from the truth. Psychologically, all people, including myself, associate higher prices with higher quality, but that is not always the case. Companies around the world use this perception of goods in their favor by marketing toward consumers’ weaknesses and upselling them on a high-priced product.

In the past, quality has been more important to consumers when buying a product. Specifically, consumers ranked the importance of the quality of a product (51%) significantly higher than the importance of the price (30%). However, outside factors such as the COVID-19 pandemic and inflation have recently changed how consumers view the value of a product when weighing the price and quality in their decision. Now, shoppers have said that deals on products influenced their decision to purchase an item (55%) the same amount that the quality of an item influenced their decision (also 55%). Although you cannot really control how you subconsciously think, it is important to be informed when making purchases, especially for big-ticket items.  

As many consumers try to save money every chance they get, the result can be a product with worse quality and value. Low-quality products may seem friendly at first due to their price point; however, they often result in more replacements and repairs, which cost more in the long run. This can be seen in many products that we use on a daily basis, such as a smartphone. A cheaper phone may seem like a better option because of the money that you will be saving; however, that same phone could frequently malfunction or break. In cases like these, low prices almost always equal low quality. In the case of appliances and hardware, a higher price tag almost always means a higher-quality product. Spending the extra money can guarantee more durability, performance, and even warranties. If you look at an appliance such as a dishwasher, a more expensive product can mean better pressure, less time taken to wash dishes, and less water used. The dilemma between spending small money vs. big money is something that people think about every day. So, how do you solve this conundrum?

In order to find the perfect balance between price and quality, research is key. You must be well-informed to make the best purchasing decision possible. If you gather the correct information, it is very possible to get a product with a lower price and good quality. Luckily for you, the internet is the perfect place to find great information about products in this digital age. There are many avenues to look through on the internet. One of these is looking through online reviews from other consumers to gain insight into the experience of owning the product. 

Another great resource is comparison websites. These websites allow you to find the best deals on a product that you want. The way the websites work is that they allow you to compare the prices between various stores. This means that you can get an expensive product that is high-quality for a much lower price. Lastly, one of the best resources is expert opinion. You can look for expert reviews that are dedicated to testing products and items for the best value. 

In conclusion, you need to be well informed if you want to make the best purchasing decision that balances price with quality effectively, but you must remember that you should not sacrifice quality for a low price, yet expensive products do not always equal good quality. Looking beyond just the price tag can help you make the right purchase.

Sources

  1. https://www.firstinsight.com/blog/price-vs-quality-what-matters-most-to-consumers
  2. https://www.sciencedaily.com/releases/2019/09/190906104111.htm
  3. https://www.linkedin.com/pulse/how-should-we-think-price-value-jill-lin/

Contributors

Nakul Rao
Editor
Ethan Wang
Editor
Natalie Chen
Marketeer